Return and Reprint Policy

Since all printed products are custom-made, returns and reprints are only available when there is a confirmed printing or production error caused by DigiTech Printing.

Any issue must be reported within 7 days of pickup or delivery. Please provide your order number, a description of the problem, and clear photos of the affected products. We may require samples or the complete order to be returned for inspection before approving a reprint or return.

If a digital or printed proof was provided and the completed order matches the approved proof, the order is not eligible for return, refund, or complimentary reprint. Customers are responsible for reviewing all text, images, dimensions, layout, and other details before approving the proof.

A colour variation of up to 10% is considered acceptable within standard commercial printing tolerances and is not considered a printing defect.

Products may not be returned without prior authorization from DigiTech Printing. Claims reported more than 7 days after pickup or delivery will not be eligible for a return, refund, or reprint.